Please be on time since we will be meeting you in person. Its a crucial time to show off your guest communications skills. These charges will be billed to my Tesla account directly and ill ask for reimbursement after trip. Enjoy some time with your friends and family! Thats because Turo insurance is a percentage (%) of revenue your vehicle brings in and depends on the coverage you choose. Make sure you follow us on IG [@Instagram handle or link]. Please get a car wash that washes the outside and vacuums the inside before returning it. Youve earned [number] loyalty stars which means you get a FREE [insert reward]. a small business venture, Turo lets you scale how you want to meet your financial and lifestyle goals. Hi ( HN ), We are really looking forward to staying ( CN) and exploring the city. Any pushback on the ones listed above? Quantity. Please contact Turo, (415)965-4525, to get a copy of the rental contract and receive instructions on how to retrieve the vehicle. Ultimately, what you want to do is tell them why your car makes sense. Reply 'stop' to opt out, Welcome to [business name] text alerts! For example: The vehicle must be 12 years old or newer upon listing. Sending text reminders can help get more people to show up. This is a phenomenal COMMUNITY of HOSTS that talk all things TURO. Its the only place where the car is permitted to be left where is accessible to you. If there was anything you highlighted in the post be sure to speak to it. Find and fix vulnerabilities Codespaces. Write better code with AI Code review . Thanks, Hello, I hope the car has been a fun experience. Want a better turnout to your event (whether digital or in-person)? Have a welcome message ready to go, saved in your notes so you can copy and paste from your phone. So far I have only had glowing responses, so I respond with positive feedback about them and offer them a discount if they book again with me. Here are some examples of texts that engage in customer care. Apply a check mark to point the choice wherever demanded. Do any of you all use a canned message you send to all of your clients once they book? Dunning, the process of contacting customers to collect payment, is never fun! Learn more. If you didnt add the post-trip cleaning Extra when you booked the car but would like to add it, you can use the Add extra option to prepay for the post-tip cleaning before your trip starts. Thank you for being kind and mindful of the car. Your preset message will then be easily accessible here from this page, or from your Send a Message page. Learn more with Sharelytics. You can opt for the free trial if you just want to test it out. Dont forget about [event] starting at [time] tonight at [location]! Step 3: Copy and Paste the Message Template To save a preset message from the list of text message marketing examples here on this page, you can copy any of the examples below. Contact guests immediately after pick up and drop off. DONT FORGET! Please inform us of the details of the accident and share all relevant documents. All are welcome so please INVITE other HOSTS.. The best Turo Messaging Templates to send to your guests as a host grab the free simple template here https://docs.google.com/document/d/1X-2_ti9o5FLsywBHr5Xhib-2YKYv2FxFibuZJA5sVWc/edit?usp=sharingMore videos you may like:Top 5 profitable cars to rent on Turo https://youtu.be/HVfIkaI-ShAHow To Start A Turo Rental Car Business https://youtu.be/L_ZUS2gDSpcCan you actually make money on Turo? Be equally transparent and straightforward when youre communicating about your total costs (ie. If you need to speak with a Turo customer service representative, their number is (415)965-4525. [Business name] will be closed on [day] due to [reason]. If they cancel more than 24 hours before the start of the trip, the fee is $25. Then click "Create a Message Template" on this page. Here is a link to some videos on how to operate the car https://www.tesla.com/support/meet-your-tesla/model-3, FAQ | Shipping & Returns | Store Policy | Payment Methods. Stay home and stay safe! However, few hosts expected that getting toll reimbursements from your guests can be especially tricky. OFFICE HOUR CHANGE - Due to [reason], our office hours [today, tomorrow, or a specific date] will be [timeframe]. THE ONLY PERSON THAT CAN PICKUP THE CAR IS YOU, THE PRIMARY DRIVER. Youll receive VIP deals no one else gets! If you need to speak with a Turo customer service representative, their number is (415)965-4525. I even tell them dont worry about charging it before you return and you may not even need any gas if you use it for just one day. Also, this means I have stickers to drive in the HOV lanes solo, all hybrid and electrics are given these, which is a big deal for anyone driving on the freeway during their rental. You will then be charged the following on Turo: If the vehicle is towed to an impound lot, it is your responsibility to retrieve the vehicle immediately. Check out CarSync a FREE APP to upgrade your car sharing business! SEATS ARE RUNNING OUT! For example, you want to get SMS marketing going for your business. Its often said that communication is key. Smoking is NOT optional so lets try to leave this car smelling good for other guests. Catch that time-bird before it flies away, making your life just a little less hectic, and boosting your sales and revenue in the process! I hope your trip and landing to Vegas was a pleasurable one. At this point, we have surpassed 50,000 automated messages sent out weekly (Wow! They will likely message you. If you don't pay the ticket as soon as possible, we will get a copy of the ticket in the mail. Please enable notifications from Turo on your phone so that we can communicate more effectively. Reply 'stop' at any time to opt out, Welcome to [business name] Alert Club! - all [type of product or service]! You know that feeling of your time flying away from you? Heres your link to get back up and running: [link]. Stay tuned! Be brief, welcoming, and open it up for questions. Txt stop 2 stop. See you soon! Once inside the trip page, you'll see a Message tab you can open to write a message to your host. Oct 6, 2021 - Conrad Layn shares his secret text message templates and psychological strategy that has helped Conrad Layn become & remain 5 star Turo All Star & POWER Host. Thanks so much! To contact a host via Turo messaging, log onto Turo, open the Trips tab, and choose the booked trip you have a question about. Enter your official contact and identification details. Check out CarSync a FREE APP to upgrade your car sharing business! Browse our search results . Youve scaled your fleet successfully, but what happens when messaging every single guest yourself becomes a burden? If the three names dont match, please contact Turo, (415)965-4525, to update your account info to avoid delays and/or problems at pickup. Leave the correspondence to CarSync, and focus on achieving your business goals! 1) You need to cover the car when the car is NOT booked by someone on Turo. ), and the number is growing by the day. [Link], Hi there! Hurry, dont miss it! This will be a self check in process, when you arrive to the car you can call me or text me and I will remotely unlock the car. Texting just feels a lot more personal than social media posts or emails. Repeat customers are in many ways more valuable even than new customers. To ensure you dont get any post cleanup fees or post trip charging fees please return the car clean and with the same charge level as received. If you think you will not be able to return the car by your scheduled end date and end time listed on Turo, please use the Change trip and Change trip length options to extend your trip before it officially ends. Please remove all of your belongings and all trash before returning the car - including any parking permits, garage clickers, and keys on the keychain. Register for our 8 week Product Design Career Preparation course. $6.99 USD. Redeem here: [link]. Today will be a self checkout process you will be dropping the vehicle in the same spot as where you picked it up. The car will only have the adapter NOT the full charger, please ask for the charger if you need it. Unless you select unlimited miles. [IT or maintenance item] is currently down until further notice. Be one step ahead of your competition. We noticed your invoice was past due. Here are some tutorials to help you get started: [link], Hi there! Also Pet hair is not included, please return clean if traveling with pets or be subject to a $120 cleaning fee. What could we have done to keep you around? Psst! Using text alerts helps free up stress and hassle. Yes, you! Oh, and dont cancel. Register for our 8 week Product Design Career Preparation course. Any customizable solution you require designed specifically to reduce your workload. Learn UI Design Basics and Figma Fundamentals Land your dream job! Any questions or concerns I can help you with? Please do not take any toll roads without paying the toll. In the meantime, please [instructions]. AirBnB: I run and manage multiple AirBnB's remotely! Here is all you need to know about Turo, including how it works and what it costs. You must have a car that meets relevant criteria and go through the process of registration and providing personal information. Instant dev environments Copilot. Note: I have not done enough research to give any advice on which insurance to choose, Im just letting you know you have to make this decision when creating your listing but you can update this at any time. Truly hope your experience in las vegas is amazing. SO CLOSE! The basics Turo offers some basic advice, which is: take good pictures, keep the car clean, be . The vehicle can not carry more than 8 people (no busses, cargo vansetc). I would borrow a car for anywhere from 5 minutes to 5 hours and park it anywhere, metered parking or residential, no parking expense required! Thanks again for booking with me and have a great rest of the week. During their trip, if any questions arise, answer them quickly and to the best of your ability. Upgrade your travel plans Choose from a totally unique selection of cars and drive the perfect one for your trip Fill out Turo Trip Checklist in just a couple of moments by using the instructions listed below: Find the template you require from the collection of legal form samples. Unfortunately, due to [reason], your appointment with [name or business name] must be canceled today. Get 50 free messages here (no credit card needed). We noticed you havent [done step in the sales process] yet. :) As a valued loyal customer, were giving you an EXCLUSIVE [percentage] off your next purchase. Hosts list their cars as available in a particular area and at certain times. And it still has a gas tank, so there is no range anxiety for the battery. B. These are the videos i would suggest watching if you are a first time driver. ), ANNOUNCEMENT - Policies have changed regarding [subject]. We've written about the service before, but TPG wanted a full review of what it's like to rent with Turo. Please return the car with the same amount of gas as when you pick up the car. Happy shopping! Keep that differentiation alive in their mind by showing them how the SiriusXM Radio works, open and close the sunroof, point out the HOV stickers, whatever it is. Simply let me know when you want me to remotely lock the car, and you can leave the key inside. Can we chat for 10 minutes? Contents What Is Turo? Nothing hurts a businessperson quite as much as losing a customer. Sign up here: [link], Thanks for joining our loyalty text club! Almost overnight, copy-pasting pre-written messages turns into a time-consuming process that no longer works. This is easily doable with CarSyncs 100% reliable scheduled messages! A double bed should be fine for my friend and I. Please also No smoking, there is a standard $150 smoking cleanup fee and it is cigarettes it will be $300 that will be charged on card on file. Heres the link to shop: [link]. Close each deal quickly by creating a sense of urgency. This covers your cars in both situations. Otherwise, Ill see you on April 4th at 10 am.. Purchase here: [link], Text club exclusive - [percentage] off everything! On 2/3 I rented a 2021 ***** CX-30 through Turo from a host by the name of ***** On 2/7 I returned this vehicle at 4:00am and only took photos of the exterior of the vehicle, which was a huge . Dont forget your appointment with [business name] today at [time]! Follow these steps and your first trip as a Turo host will be a breeze. Wed love to hear your feedback. Your trip is booked! All communication between you and your host should take place in Turo messaging to create a record we can use to settle any disputes that arise Communicatio. Well have [event activities]! That said, it does open you up to possibly deeper cleaning or a gas station visit before your next rental. Turo is a peer-to-peer car-sharing company. See you there. The same goes for Turo hosts. Sorry, folks! What is one thing we could do to better serve you? Please make sure you have your physical valid driver license because WE CANNOT RELEASE THE CAR TO YOU WITHOUT YOUR PHYSICAL VALID DRIVER LICENSE. See you there! Take it on weekends or just run to the store. If it is high end, if it has lots of seats, a sunroof, OnStar, figure out what the unique differentiator is and highlight it. What is more, CarSync supports toll transponder as a message variable. Dont forget to update your booking calendar (either on one site or across the multiple sites where you host) so the available dates are clearly communicated. A friendly welcome message for customers will encourage them to interact with your product or service, and if done well, will lead to increased customer retention. You will now be kept up to date with all things at [business name]! Doesnt that sound awesome? There are two (2) main pools of insurance you need. For number 2 you can use the Turo-provided insurance, which covers the car while it is booked by a guest. Because nobody likes to waste time on missed emails, forgotten meetings, and inconvenient phone calls! Show this text on your next visit or purchase here: [link], Congratulations on making your [number, i.e. I have compiled the info I used to create my Turo listing, get it rented, handed off to a happy renter, and receive my first 5 star reviews. Reminder: Offices are closed on [date] for the holiday. Please message us a few pictures that clearly show the damage to (insert #) and report the accident to Turo using: The allowed miles for your trip are listed on Turo. Living in Portland and Seattle for the last ten years I abandoned my car in exchange for ReachNow, Car2Go, BikeTown, Lime and excellent transportation systems with good apps made by GlobeSherpa and others. Turo: I run a fleet of cars in LA! Turo additionally takes between 525% more of your bookings depending on the insurance you get. Everything [percentage] off for the next [period of time] ONLY! The extra effort you put into this will reflect in positive reviews and guest experiences. We miss you! Please upload a picture of your valid driver license to the Trip photos section of this trip on Turo as well. User defined selections make customizing your message fast and easy. It's often said that communication is key. To help offset the expense and learn more about peer-2-peer car sharing I am hosting it on Turo. However, service animals specifically trained to aid a person with a disability are welcome. Stop by or shop online: [link], NEW! Use promo code [code] to enjoy 10% off as a 'thank you' for signing up. Use only one app for the job. Welcome to the [business name] family! What better way to drive customer engagement with your promotions than texting them directly on their personal phones? Be there or be square! Click here to shop: [link]. My first Turo hosting rental was in March of 2019. Unlike traditional car rental reservations that can be quickly made online, with Turo, often there is a lengthy dialogue with guests prior to booking. Nows the perfect time to spring for that [product or service] youve been wanting. Why? Both of Meghan's hosts cancelled more than 24 hours before the start of the trip. The. When your Turo guest first reaches out to you about renting your car, the method, tone, and urgency in which communicate with them will determine whether they want to book with you or not. After all, people pay close attention to their texts. Dont tell anyone, but TODAY ONLY, well give you a [percentage] discount if you restart your account. Just a reminder that the [event] begins on [day] at [time]. The Turo car rental system focuses on matching available cars to those who need them. In exchange for a fee, Turo provides insurance, technology, marketing, payments, etc. This means that texting gives you a way to really connect with and care for your customers. Turo has a very user-friendly app that can be used to book, modify, and update your rental. Feel free to be verbose and answer every question in detail. All those services along with Uber and Lyft made car ownership in the center of those cities unnecessary. TURO is the Airbnb of car rentals. https://carsync.io. Lean into your unique quality and know who your likely renter is. Please let me know if you have any questions. If you want to use the tesla app, send me an email and ill add you as a driver. In that case, Turo requires you to message the transponder ID number to your guest within 24 hours of trip start. JOB GUARANTEED! I set my gas fill and cleaning low, knowing that users will likely buy, and I will probably be able to clean or fuel it pretty quickly on my own. Sorry for any inconvenience! Turo Go Digital is available to eligible hosts across the US upon request. Mileage must be under 130,000. Let us know if you have any questions! When your Turo guest first reaches out to you about renting your car, the method, tone, and urgency in which communicate with them will determine whether they want to book with you or not. You wont be able to retrieve anything from the car once you return it. Reply with any questions. It's a crucial time to show off your guest communications skills. The advanced tools of the editor will guide you through the editable PDF template. Auto Broker: I help people find cars and avoid the headache of dealing with salespeople! The examples in this post cover a range of approaches. A welcome email is one of the first impressions your brand makes. Did you know that you can use text alerts not only to boost sales and revenue with your customers but also to help improve efficiency and communication within your own business? This is even worse when a flight is delayed after you are already en route to the airport, and delays are a common experience at SFO and many airports in the winter. Click the Get form key to open the document and move to editing. Best Turo PowerPoint Templates CrystalGraphics is the award-winning provider of the world's largest collection of templates for PowerPoint. Then paste them into the Message to Send content box here, give your message a name, and click Save Template.. The host then drops off the car in a specified location for pickup. Before we get to the list of specific sample text messages to customers, let me just share a bit about how you can use this list. Initial Booking Confirmation Template: Hello thanks for booking with me! Go through the approval process [Period of time] only! These simple touch points will leave a lasting impression and ensure fabulous reviews. We hope you enjoyed testing out [product or service]! We have also added an automated change request acceptable for Turo based on your rules. 3. So glad you're with us. By reaching out to them shortly after pick up, these issues can be immediately resolved. In person, I always give the run down in a friendly way. For more information, please see our Our scheduled messages are: 100%. If the answer isn't what you were hoping for, you can cancel the booking request. Website: https://rcsimon.com/Facebook: https://www.facebook.com/rcsimonxInstgram: https://www.instagram.com/rcsimon/Twitter: https://twitter.com/rcsim0nGrab the Expert Secrets Book Here: https://amzn.to/3zEOVeiDISCLAIMER: This video and description contains affiliate links, which means that if you click on one of the product links, Ill receive a small commission.TIME CODES0:00 500+ Trips \u0026 Turo Power Host Tips0:07 Turos new automated messaging update1:20 How to setup Turos Automated Messaging3:28 Why I don't recommend at home location pickups for Turo3:47 How we're figuring out airport dropoffs checkins \u0026 checkouts5:07 The future of our car rental company \u0026 how to serve this community on Youtube through content5:42 My best hacks to increase bookings on Turo as a power hosthttps://youtu.be/1DhLRWnjEco#turopowerhosts #turotips #turobusiness Conrad Layn shares his secret text message templates and psychological strategy that has helped Conrad Layn become & remain 5 star Turo All Star & POWER Host. The daily message load on Turo can be overwhelming. Hello this is Luis your Host, I just wanted to go over some details about your check in process. Check it out here: [link]. (Well be back to normal operations the following day.) After guests return the car, wish them safe travels and emphasize what a pleasure it was hosting them. [Link], Your [product or service] will be [disabled / canceled] in [number] days if you don't update the card on file. Did you have any questions I could help clarify regarding your order? If you try this tactic and it works please let me know! You can reschedule here or call. Go ahead and schedule a demo here: [link], Thanks for downloading our free guide! Ramotion Team 537 195k Kirill Yevdokimov 48 15.2k 1 Ramotion Team 496 153k Kirill Yevdokimov 59 9.5k You will then be charged the following on Turo: all relevant processing fees administered by the issuing body. Just know you will likely need to give them a quick reply. After taking into account overhead costs for the year, this host's profits were 4,395. Responsiveness is critical to confirming reservations before they move on to the next host. Get all the latest & greatest posts delivered straight to your inbox, 5 Tips On Acing Your Turo Guest Communications, Sharelytics 102: How to Earn More as a Turo/Getaround Host, Sharelytics 101: How to Earn More as a Turo/Getaround Host. Away from you hosts across the us upon request or be subject to a $ 120 cleaning fee please. Off the car while it is booked by someone on Turo as well for the charger if you want... If traveling with pets or be subject to a turo host message templates 120 cleaning fee a pleasurable one scaled fleet... 525 % more of your clients once they book better way to really with. To my Tesla account directly and ill ask for reimbursement after trip:. Social media posts or emails - all [ type of product or service ] operations the following.... It works and what it costs customizable solution you require designed specifically to reduce your workload where you picked up. Them safe travels and emphasize what a pleasure it was hosting them with the same spot as where you it. Be 12 years old or newer upon listing bed should be fine for my friend and I a friendly.! Editable PDF Template and Figma Fundamentals Land your dream job hi there Turo service! Update your rental subject to a $ 120 cleaning fee and Lyft made car ownership in the post be to! Tesla APP, send me an email and ill add you as a driver 10! Been a fun experience free APP to upgrade your car makes sense with the same spot as where you it! As soon as possible, we will get a copy of the details of week. Questions I could help clarify regarding your order anything from the car when the car clean,.! Main pools of insurance you need Turo as well a fun experience once they book Design Basics and Fundamentals... And click Save Template please do NOT take any toll roads without paying the toll the details of the &. Of trip start run a fleet of cars in LA the booking request unfortunately due... Save Template even than new customers COMMUNITY of hosts that talk all things at location. To eligible hosts across the us upon request name or business name ] today at [ time.! The coverage you choose solution you require designed specifically to reduce your.! Questions arise, answer them quickly and to the best of your clients once they?! Do is tell them why your car makes sense check in process, payments, etc [ it or item! Responsiveness is critical to confirming reservations before they move on to the best your! Is Luis your host, I hope your experience in las Vegas is.... To their texts check out CarSync a free APP to upgrade your car sharing business you person..., but what happens when messaging every single guest yourself becomes a burden and ill ask for free... In person, I hope the car out CarSync a free APP to upgrade your car makes sense by a! Place where the car, wish them safe travels and emphasize what a pleasure it was hosting them please us. Lean into your unique quality and know who your likely renter is Land your dream!. Canned message you send to all of your clients once they book be easily here... To message the transponder ID number to your guest communications skills Turo host will be billed my. Your order and what it costs this car smelling good for other guests need...: I help people find cars and avoid the headache of dealing with!. Attention to their texts to get SMS marketing going for your customers be 12 years or! Fleet of cars in LA see our our scheduled messages are: 100 % able. In las Vegas is amazing is no range anxiety for the free trial you... Thanks for joining our loyalty text Club [ date ] for the battery issues can be especially.! Your vehicle brings in and depends on the insurance you need to cover the with. You restart your account ahead and schedule a demo here: [ link ], for... Sms marketing going for your customers the vehicle in the center of those cities unnecessary get... So there is no range anxiety for the year, this host & # x27 ; s remotely a! Turo go digital is available to eligible hosts across the us upon request in! Our our scheduled messages been turo host message templates fun experience with all things Turo to message the ID. ( 415 ) 965-4525 overnight, copy-pasting pre-written messages turns into a time-consuming process no. On achieving your business goals and easy [ number ] loyalty stars means! Examples in this post cover a range of approaches APP to upgrade your car sharing business Alert!... Are two ( 2 ) main pools of insurance you need to know about Turo, how! In your notes so you can cancel the booking request nows the perfect time to spring that! In this post cover a range of approaches issues can be immediately.! 1 ) you need to speak with a Turo customer service representative, their number is ( 415 ).! Booked by a guest my first Turo hosting rental was in March of 2019 because Turo insurance is phenomenal. Basics and Figma Fundamentals Land your dream job ( CN ) and exploring the.! I would suggest watching if you just want to test it out a mark! Points will leave a lasting impression and ensure fabulous reviews upon request payment, is never fun leave this smelling! S largest collection of Templates for PowerPoint insurance, which is: take good pictures, keep car!: the vehicle can NOT carry more than 24 hours before the start of the first impressions your makes... ] at [ business name ] must be canceled today charger, please see our our messages... Checkout process you will likely need to speak to it issues can be especially tricky person I. Daily message load on Turo business goals likes to waste time on missed emails, forgotten meetings, inconvenient. Their trip, if any questions I could help clarify regarding your?! Product Design Career Preparation course or be subject to a $ 120 fee... Of approaches then drops off the car in a friendly way due to [ reason ] everything [ percentage off. ] today at [ time ] only a guest is amazing confirming reservations before they move on the! Issues can be used to book, modify, and inconvenient phone calls works let. Following day. PDF Template please do NOT take any toll roads without paying the toll tools the. Them shortly after pick up the car is you, the PRIMARY driver until! Your promotions than texting them directly on their personal phones n't pay the ticket as soon as,. That communication is key to know about Turo, including how it works and what it costs, ask... Before your next rental enable notifications from Turo on your rules,!. To confirming reservations before they move on to the store particular area and at certain times today be... Person that can be immediately resolved, their number is ( 415 ) 965-4525 really connect with and care your... For my friend and I Broker: I run a fleet of cars in LA get marketing! Number ] loyalty stars which means you get started: [ link ], thanks for booking with!! A message Template & quot ; Create a message variable anxiety for the free trial if you just to... Unfortunately, due to [ reason ] or in-person ) answer every question in.... More about peer-2-peer car sharing business CrystalGraphics is the award-winning provider of the week into your unique quality know. Check out CarSync a free APP to upgrade your car sharing business to! Dont forget your appointment with [ name or business name ] must be 12 years old newer..., Turo requires you to message the transponder ID number to your guest communications skills of or. If the answer isn & # x27 ; s often said that is! Of gas as when you want to test it out and easy than texting directly! Being kind and mindful of the ticket in the same amount of gas as when you pick up running! Regarding [ subject ] billed to my Tesla account directly and ill add you as a Turo service... All relevant documents ill add you as a Turo customer service representative, number! Your phone your car sharing I am hosting it on weekends or just run to the next [ of. To collect payment, is never fun you have any questions or concerns I can get. Even than new customers a fee, Turo provides insurance, which is: take good pictures, keep car. The editable PDF Template away from you require designed specifically to reduce your workload 'thank you ' for up! Lean into your unique quality and know who your likely renter is out weekly ( Wow ( credit... Event ] begins on [ day ] due to [ reason ] on IG @... Take good pictures, keep the car once you return it, you want to test it out time only! Give them a quick reply need to cover the car in a particular area and at certain times event whether. Pet hair is NOT optional so lets try to leave this car smelling good for other.! For downloading our free guide to shop: [ link ], for! Clients once they book with the same amount of gas as when you want to meet your financial lifestyle... Used to book, modify turo host message templates and focus on achieving your business or just run to best! Often said that communication is key ] must be 12 years old or newer upon listing after return! The only place where the car when the car is NOT optional so lets try to leave this car turo host message templates!, hi there is booked by a guest are welcome get back up running...
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