Clear and reset the print spooler, Step 6. To get the standalone package for KB5020387, search for it in the Microsoft Update Catalog. In the list of installed programs, find the name of your printer. As it turns out, you can also expect to see this particular issue occurring due to a complementary feature (Print-to-PDF) that was unexpectedly affected by the latest update that you installed. When you make a purchase using links on our site, we may earn an affiliate commission. First, you'll need to check whether you have Windows 11 and the current WSL version installed. You will also need to check whether your printer actually does not work under Windows. You can do this by going to "Settings" > "Bluetooth & devices" > "Printers & scanners" - if it works, you do not need to continue. Technical assistance and software updates from Windows Update that help protect your PC are no longer available for Windows 7. WebStep 1. Make sure that the printer's USB cable is properly connected from the printer to your PC. If your particular problem has nothing to do with the KB5006746 update, the best thing you can do is run the Printer Troubleshooter and apply the recommended fix. It can simply be solved by: If your problem is still not solved the most probable culprit is your Windows Defender Firewall. Windows administrators have reportedly been complaining about printing issues with their network printers after installing the Patch Tuesday security updates released earlier this week. Fix: Windows couldnt connect to the printer on Windows 11. Microsoft has confirmed multiple issues that prevent Windows 11 PCs from installing printers. Copyright 2023 HP Development Company, L.P. When you connect a printer to your PC or add a new printer to your home network, you can usually start printing right away. In case the problem is not actually related to the KB5006746 update, chances are youre dealing with this problem due to a general inconsistency that is in no way related to this bad update that has gotten everybody riled up. You will still need to follow the guidance in these articles even after this issue is resolved. 3) See if in recent updates there is any for .Net framework, if there is, Start by running the automated printer troubleshooter in the Get Help app. Click on System. For more advanced help, see Fix network connection issues in Windows. Then reinstall the drivers. If you recently upgraded from one version of Windows to another, it's possible that the current printer driver is for the previous version of Windows. If a viable recommended fix is pushed forward by the troubleshooter, click on. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Next, move over to the right-hand section once youre there right-click on an empty space and choose, Finally, name the newly created DWORD value to. Note: If you are using security only updates for these versions of Windows Server, you only need to install these standalone updates for the month of November 2022. She's a Staff Writer who primarily writes about Microsoft Windows. Resolution: This issue was resolved in KB5017383. Your driver could also be damagedif you've experienced power outages, computer viruses, or other problems. If the printer isconnected via USB, select it from the list. If you have already installed updates released November 8, 2022, you do not need to uninstall the affected updates before installing any later updates including the updates listed above. Resolution: The Windows September 2022 preview release was removed from WSUS. If your printer still doesnt work, continue to step 4. We do NOT recommend using any other workaround, as they can create inconsistent results and might create serious issues if not done correctly. If you'rehaving trouble connecting to a Bluetooth printer, see Fix Bluetooth problems in Windows 10: FAQ. At the initial screen, wait until the scan is complete. Both issues only cause installations to fail in some cases. If you are using an update released before December 13, 2022, and have this issue, you can resolve it by installing and configuring the special Group Policy listed below. After the wizard started, select The printer that I want isn't listed. If it is, youre all set. Then selectNext. All-in-all, while I've been very critical of the Start Menu changes, Windows 11 was nevertheless in a very stable state before it ever entered the Insider program. Printing that requires domain user authentication might fail. The other issue (opens in new tab) appears when attempting to install printers through Internet Printing Protocol. This site is available in 11 languages: English, Chinese Traditional, Chinese Simplified, French (France), German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, and Spanish (Spain). Microsoft may have jumped the barrel with Windows 11, which launched with a slew of faults and flaws. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. If your printer is not in the list, continue to the next step. Client: Windows 11, version 22H2; Windows 10, version 22H2; Windows 11, version 21H2; Windows 10, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1, Server: Windows Server 2022; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2, Client: Windows 11, version 22H2; Windows 10, version 22H2; Windows 11, version 21H2; Windows 10, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2; Windows 10 Enterprise LTSC 2019, Server: Windows Server 2022; Windows Server 2019, Domain user sign in might fail. As a result, the next first reasonable step is to check for driver updates. To find it, search the internet for the name of your printer manufacturer plus the word support, such as HP support.. It appears that Microsoft has not issued an upgrade block for users who have these affected printers connected, the update will continue to roll out to all eligible users. Client: Windows 11, version 22H2; Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1, Client: Windows 11, version 22H2; Windows 11, version 21H2; Windows 10, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1, Server: Windows Server 2022; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1, Client: Windows 11, version 21H2; Windows 10, version 21H2; Windows 11, version 21H1; Windows 10, version 20H2; Windows 10, version 1809, Server: Windows Server 2022; Windows Server, version 20H2; Windows Server, version 1809. How to fix Printer not working on Windows 11 To fix printer problems on windows 11 you can restart the device, Run the printer troubleshooter, check the connection, reset the printer spooler, and reinstall the printer. Monthly rollup updates are cumulative and include security and all quality updates. A panel will open stay in the General tab. Thank you for signing up to Windows Central. If you'rehaving trouble connecting to a Bluetooth printer, see Fix Bluetooth problems in Windows. After you download them, double-click (or double-tap) the file to begin installing it. Scroll down until you find Print Spooler, right-click, and click Properties. how quickly the memory fades Prints a test sheet just fine though..?????? Your PC will restart while it resets your Windows 11 to its last restore point. you weren't notified about the latest Windows update, MakeUseOf MWC Awards 2023: The Best Tech in Show. Problem solved. If you are an IT pro supporting an organization, visit Windows release health on the Microsoft 365 admin center for additional details. We do NOT recommend using any other workaround, as they can create inconsistent results and might create serious issues if done incorrectly. Sean Endicott brings nearly a decade of experience covering Microsoft and Windows news to Windows Central. Select Add Printer at the top of the window. If your printer still doesnt work, continue to step 3. If your PC is running Windows 10 S, some printers might not work with it, or they might have limited functionality. Updated November 18, 2022: Added update information for Windows Server 2008 R2 SP1. Select Do not share this printer. Follow the instructions below to uninstall and hide the KB5006746update in order to fix the issue related to your network printer: If the same kind of issue is still occurring or this method was not applicable, move down to the final potential fix below. The special Group Policy can be found in Computer Configuration -> Administrative Templates-> . Install software from the printer manufacturer. If yourUSB isnt recognized, seeAutomatically diagnose and fix Windows USB problems. Select the Standards tab, and the double-click Print Spooler in the list of services. It will confirm one last time if you wish to proceed with the system restore process. Locate and download the latest driver for your printer model, then follow the installation instructions on the manufacturers website. If all, I am curious how something that big was missed. Do one of the following: Make sure the printers wireless option is turned on and available. Then follow these steps to remove and reinstall the printer. If you've installed the printer but it doesn't work, check the manufacturer's website for troubleshooting information or driver updates. Scroll down until you find Print Spooler, right-click, and click Properties. Driver updates are often available in the Drivers section of a printer manufacturers website. On the printer control panel, check the Wireless light . You will receive a verification email shortly. Instead, one of the following actions occurs: You are prompted to use an inbox Class Driver. Click Troubleshoot. Outside of work, she likes to read books, paint, and travel whenever possible. Select Driver updates if it's an option on the page. You might need permission to install some printers. Printers without a touchscreen display or menu: Go to Restore Wi-Fi setup mode on your HP printer to restore default settings by pressing the buttons on your printer. Wait for your device to find nearby printers, choose the one you want,then selectAdd device. If your printer is in the list, select it, and then click Remove device > Yes. 1] Run the Printer Troubleshooter The printer troubleshooter is the best diagnostic tool, works to identify the problem inside the printer. Direct Access might be unable to reconnect after your device has connectivity issues. If you are affected, follow the instructions below to install the hotfix for the KB5006746 update and resolve your issue with the network connected printer: Note: Because Microsoft releases these hotfixes on segments, its possible that you havent yet received the hotfix while others have. Workaround: If you encounter this issue, it will automatically resolve itself after a brief time. XPS documents with non-English language characters might not open. Double-click the Print Spooler Service; Then click on the Stop button and afterward, click on the Start button. There was a problem. On the Install the printer driver page, select the printer manufacturer and model, and then click Next. Find out how toset up a default printer in Windows. It is a cumulative update, so you do not need to apply any previous update before installing it. WebYou have to uninstall all the drivers / software. You can confirm the printer is working by printing a test page. Uninstall and reinstall your printer Step 4. Scroll through the list and select the port type that matches your connection. Also, if you've experienced power outages, computer viruses, or other problems, your printer driver might be damaged. Microsoft confirmed a couple of printer problems with Windows 11 that prevent installations. Scroll down until you find Print Spooler, right-click, and click Properties. Affected users do not need to take any steps. If you are using an update released before December 13, 2022, and have this issue, you can resolve it by installing and configuring the special Group Policy listed below. Tip:You can confirm the printer is working by printing a test page. This issue might also affect the installation of the September 2022 Cumulative Update Preview for .NET Framework, which is also generally available via Windows Update and Microsoft Update Catalog. If the Wireless light is blinking, continue with these steps. If these first two steps did not resolve the error, check the printer for low paper or ink, and be sure the cover isn't open and the paper isn't jammed. For immediate help with Windows update issues, use Get Help in Windows or go to support.microsoft.com. For Configuration Manger instructions, see Import updates from the Microsoft Update Catalog. The most common reason why you face printer issues is that you didnt choose your PDF printer as your default printing device or that you configured it to the incorrect port. Select your devices architecture, and then select Next. Click on System. Restart your computer. Click Windows, search for Services, right-click on it, and select Run as Administrator. You will now see options toinstall the printer driver. Microsoft did not terminate its QA department. Issues arise when attempting to install printers through HTTP connections or through Internet Printing Protocol. Remove the printer from pc settings. If you want to reinstall or add a local printer,plug the USB cable from your printer into an available USB port on your PC, and then turn on the printer. Get the best of Windows Central in your inbox, every day! To get the standalone package for these out-of-band updates, search for the KB number in the Microsoft Update Catalog. After installing KB5016691 and adding a new Microsoft account user in Windows, you might be unable to sign in for a brief time after the first restart or sign out. Share Improve this answer Follow answered Nov 16, 2017 at 4:52 Ling Chen 1 I already test your solution. If you have already installed updates released November 8, 2022, you do not need to uninstall the affected updates before installing any later updates including the updates listed above. Expand the Print queues category, select your device, and press Uninstall device. The issue only affects the newly added Microsoft account user and only for the first sign in. Turn off your printer and disconnect any cables Open the Settings app, navigate to "Bluetooth & devices," and select "Printers & scanners." Symptoms if no update is installed and the workaround is not used on devices in the Jordan time zone on October 28, 2022 or later: Workaround: You can mitigate this issue on devices in Jordan by doing either of the following on October 28, 2022, if an update is not available to resolve this issue for your version of Windows: Important: We recommend using ONLY the above workaround to mitigate the issue with time created by the new Daylight Savings Time in Jordan. EcoTank ET-2720)? This moves the DST change which was previously September 4 to September 10. If you're using Windows8.1or Windows RT 8.1, additional printer support and drivers are available through Windows Update. Because of this, youll also need to use the Microsoft Show or Hide troubleshooter to hide the update that is causing this issue for you. 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