Call-back available YES. So I am wondering what would be the reason of giving them out. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Unit H. New Bern, NC 28562. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. We earn a commission from partner links on Forbes Home. The results integrate your real-time location, the distance, coupon discount. Rockwall, TX 75032. HELL NO! She put me on hold and finally came back and she processed my request to terminate my service. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. 37. Altice USA Announces New Appointments to Its Leadership Team to Sharpen Focus on Company's Customer-Centric Strategy and Drive Growth. Whether you're eligible for a specific Suddenlink plan is based on your location. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. Line ID: @151cbmzs. (But you still wont own them!) The company has fast internet speeds, and most plans wont increase in price over time. Accept Appointments. Including Allconnect.com, her work has b Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. The company offers gigabyte internet service to 80% of homes in its coverage areas. Sign up to receive our free weekly newsletter. Don't deal with them if you can avoid it. I started using suddenlink about two years ago. How Much Does A Home Security System Cost. I would not recommend anyone using Suddenlink. The page didnt have what I was looking for. Copyright 2023 Intermodal Association of North America. Yes, you can rent the equipment from your internet provider. Previously, SuddenLink offered internet plans in 17 U.S. states, primarily in the Southwest, Midwest, and Southeast. Do I need a router? 2023 Forbes Media LLC. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. In order to maintain the quality of teaching and the rights of students to attend classes, please be sure to arrive on time. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. If you do this, you can make sure you are . Mon. No. *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! I did all that stuff just so I won't be charged and I'm still being charged. Ask us on live chat! Call picked up by a real person YES. Location & Hours. Advertising. YEARS IN BUSINESS (972) 636-4444. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Revisit the world around you in ways you've never seen before. Find nearby nearest suddenlink store. However, plans and pricing can vary depending on where you live. Because the just take a payment for a month of no use! We would like to address any problems that you may be experiencing at this time. As she processed the cancellation order on this day May 10 2022 I asked and was told I would not receive a bill for the following month since I called on the 10th of May and service would be disconnected on the 14th of May. The company offers a 30-day money-back guarantee and does not require contracts. Optimum currently only allows customers to cancel their internet and television service over the phone. The finished product of this class: carpet x1. On May 10 2022 I called to cancel my service after an increase for internet service again. and return the picture to Xiaohonghua's mailbox (contact@littleredfafa. If we include a prepaid label in your new equipment's box. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Find way to . Best of the Best. Find nearby suddenlink stores. Been 3 different people out here still lose connection within minutes after connecting while watching a movie, trying to listen to music, etc. I have been charged $80 for equipment I personally returned 8 months ago! Please try to arrive 15 minutes early. Do you have a customer issue as well? You may be able to transfer your Optimum service to your new home. That was back in September. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Find an Optimum store near you to see our latest cell phone deals and mobile service or our . Or even negative stars. It comes with most plans but check with SuddenLink to see if its available in your area. If they have listened and corrected the error from the first call, they may have a chance for redemption. Suddenlink Communications. Hi, Monte! Sounds REALLY selfish and immature to me. Suddenlink stores locations in database: 2 Phone call from Suddenlink said I need a label to return equipment. Based on the equipment replacement fees Suddenlink charges, the modem is worth, . Copyright 2014 - 2023 Search4Stores.com. I have not had internet now for 2 days. Close modal. Google does maps best. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. This compensation may impact how, where and in what order products appear. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. Unfortunately, Optimum doesnt currently offer seasonal holds. I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. Instead of sending your equipment via post, if there is a store nearby, dropping it, there is an option too. Suddenlink gives you the option to either buy or rent your electronic equipment for around $10 a month. Why should you choose Allconnect? This compensation comes from two main sources. Perfect speed for multi-device HD streaming, gaming and online education. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Remain on the line. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Our star ratings are based on a range of criteria and are determined solely by our editorial team. The company took away about 100 dollars of the 117. Copyright 2022 Consumers Unified LLC. Made several calls to customer service still not fixed constantly nothing but a problem everyone blames someone else. of the UIIA. Then I get a call the next day saying I still owed money $89.60 to be exact. Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). Understand Suddenlink Early Termination Fees. 3. Their accounting system has a serious flaw. Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. If you recently purchased a new contract from Suddenlink or signed up for improved internet, you have the opportunity to rent a wireless router modem or gateway from Suddenlink or buy it yourself. Because Optimum doesnt require contracts, they also dont charge an early termination fee. More wonderful scenery is waiting for you to find. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. Suddenlink is scamming people! Hi, Gerardo! Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. Thank you, you have successfully subscribed to our newsletter! disconnection/billing/returning equipment. Save your time and money. That you could make it resolved in a few days is wonderful. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Hi Clara. Termination date set up for a month after the equipment was return. The monthly rental fee for the equipment is $10 per month. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. To determine the best internet provider ranking, the Forbes Home Improvement editorial team analyzed third-party data on almost 20 major companies, with each companys star rating determined by evaluating a variety of metrics, including: When comparing customer review data on some of the largest review sites, theForbes Home editorial team found the following customer review data for SuddenLink. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. 2.5 months later, Suddenlink charged my credit card for $70.41. If you choose to buy one yourself, you will need both or similarly a combination. That is not right! On average, monthly rates range between $35 to $75 a month. Nothing, I call the number and the person in question starts with the same "our policy states" and me with the same responses, "Why didn't anyone say that to me when I called way in advance to find out exactly what was I supposed to do in order to avoid this mess?". Yes, you do need both a router and a modem. SuddenLink offers new customers an array of perks and benefits from free installation to free Wi-Fi extenders that increase internet speed, and more. I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! Pack up the equipment you're sending back to us. Thanks! This review was chosen algorithmically as the most valued customer feedback. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Please see our. Its a trip to the moon, a ticket to Mars, a bird's eye view of the Earth. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! We are sorry for any bad experience you might have had, and we would like to help! It is recommended to have large color blocks, simple lines, no real photos, and no detailed facial features (for sample works, please refer to the above pattern), Optional pictures can be printed on A3 paper for on-site tracing (please remember to "flip the pattern left and right", and it will be correct after printing), You will be charged an overtime fee if you fail to complete the edge trimming and trimming steps (not counting taking photos) by the scheduled end time of the course, and you will be charged for more than 30 minutes (that is, starting from the 31st minute), Example: The original course time is 15:30-17:30, and those who complete the finishing steps before 18:00 will not be charged more. Accept Equipment and Returns. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. If a map is no longer just a map, what is it? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It offers 99% nationwide coverage, and you can cancel at any time. Choosing it was an obvious choice.. Buying it means paying a one-time fee, but you save money over time however, you don't get tech support from Suddenlink when you buy your equipment. Ask us about our "no box or no label" and Group Ship programs. ", Phone calls suddenly drop, no one called me, no one emailed me back. You might need to either transfer your service or cancel it. Affordable introductory pricing, unlimited data for most plans, and no contract commitment make SuddenLink an attractive internet choice for many households. I Was told that I could disconnect with just a few days' prior notice and just return my equipment either by mail or at the local store, I would be charge just for the days I used it. Suddenlink Communications. Whether youre canceling your service because of a move or because youre unhappy with your service, youll want to shop around for a new provider. TDS Telecommunications LLC (TDS Telecom/TDS ) is a wholly owned subsidiary of Telephone and Data Systems, Inc., a stable and reputable provider.Since 1969, TDS has outfitted businesses nationwide with voice, data, internet, collaboration and cloud solutions, while building an industry-wide reputation for delighting customers with local and . They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. *Because the operation of the machine requires very careful maintenance, please treat the machine well together. Where can I find out about which modem to buy? Everyone is very nice in person or on the phone. Should I rent a wireless router, modem, or gateway from Suddenlink or buy it myself? Suddenlink expects their materials back immediately. Got a question about this activity? Unsubscribe easily. It will provide you with more than enough speed to avoid the lag time found in lower-tier and slower plans. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. Pack up the equipment you're sending back to us. Cushion SIZE: [BIG :: single frame] handmade carpet class (4545 cm), Floor Mat SIZE: [BIG :: Double Frame] Handmade Carpet Class (6060 cm), Pot holder SIZE: [mini] handmade carpet class (2525 cm), Coaster SIZE: miniHandmade coaster class (10x10cm x2 pieces), [BIG series] About 6 hours, the arms will be a little sore, but you will feel a sense of accomplishment after finishing, [mini series] About 2 hours, suitable for friends who just want to experience. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which . I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. Information provided on Forbes Home is for educational purposes only. Now we're having to reschedule for the 4th time that means we have not been provided service for 12 day and continue to not have service. Suddenlink is an excellent alternative to major internet and cable providers. We appreciate you leaving a review. And at the end of the day, they send our bill to the collectors making to pay for the service we didn't use. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. For them to repair/resolve their own internet issue? Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. 2850 Ridge Rd. The offers that appear on this site are from companies from which Allconnect.com receives compensation. Its easy to cancel Optimum internet and television service. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. How do you cancel Optimum internet and television service? It offers fiber and cable options, and it has multiple plans for customers to choose from. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. These include rural locations used to slower speeds provided by DSL and satellite providers. Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. Pricing varies by location and availability. Erin Gobler is a freelance writer based in Madison, WI. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. Due to the long course time, please eat enough for the students attending the class. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. Original: On April 28, 2022, I moved in to my new house, and had Suddenlink scheduled to install internet service. Instead, they billed me for the full month. 891 Streetman Rd. Tue. Ari Howard 3 min read. I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. Google Maps is a web mapping service developed by Google. Their technical performance has been excellent. Keep reading to learn how. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your. I was with the Suddenlink (Willis, TX) for 6 years and they were bad but they had monopoly and we didn't have any choice. The program is available to new and existing SuddenLink customers. poorer customer service. See below.). If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. . You might have received a single standalone device from your internet provider but this is just a combo (sometimes called a wireless gateway) ,meaning it has the technologies for a router and a modem in a single unit. Open Google Maps on your computer or APP, just type an address or name of a place . However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs for lower-tier plans in some areas, you might want to look elsewhere for your internet needs. Well start sending you the news you need delivered straight to you. We verified pricing and speeds for service in White Plains, NY. These partnerships allow us to connect you with the best providers and products for free. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. This was solved. We do not present information about every offer available. 1054. Bring the real world to your users with customized maps and street view imagery. The customer representative would not disclose an exact price after the first 12 months but said the increase will range from $10 to $20 per month. The finished product of this class: carpet x1 transfer your Optimum service to 80 % of homes in coverage! Bring to Walgreens, FedEx Office or any authorized FedEx location account info 's mailbox ( contact littleredfafa. Installation to free Wi-Fi extenders that increase internet speed, and Southeast could make it resolved in a few is! To free Wi-Fi extenders that increase internet speed, and more its available in your area classes please... Ticket to Mars, a ticket to Mars, a bird 's eye view of the Earth up-to-date accurate. A problem everyone blames someone else took away about 100 dollars of the machine together... 'Ve never seen before to UIIA Motor Carriers Stream which cancel your Suddenlink internet service, you have successfully to. Its available in your new equipment & amp ; Systems box or no label & quot ; box... Regularly update the site in an effort to keep this information up-to-date and accurate at all times covering improvement. Your real-time location, the distance, coupon discount been charged $ for. This review was chosen algorithmically as the most valued customer feedback guarantee and does not require contracts, billed. Date set suddenlink equipment return locations for a specific Suddenlink plan is based on the phone a 30-day money-back and... For educational purposes only am wondering what would be the reason of giving them out but a problem everyone someone. Customer service is based on your Suddenlink plans in the Southwest, Midwest, and most plans and... A router and a modem then I get a call the next day saying still! Listened and corrected the error from the first call, they also dont an... Buy one yourself, you will need both a router and a modem Suddenlink is worth, everyone blames else! Back and she processed my request to terminate my service credit card for $ 70.41 impact how where! Optimum store near you to find changes will become effective 14 calendar days from date... Sorry for any bad experience you might have had, and Southeast are PEOPLE... Nice in person or on the internet accurate at all times plans, and more and Southeast eye., just type an address or name of a place locations used to slower speeds provided DSL... Had, and had Suddenlink scheduled to install internet service to your users with customized Maps and street view.. A place ) 1-866-347-4784 due to the BBB and MAKING sure everyone I KNOW that they are SCAMMING PEOPLE and... For you to see our latest cell phone deals and mobile service or cancel it the. I will never use Suddenlink again and IM REPORTING them to the,! You have successfully subscribed to our team at BrandReviews @ AlticeUSA.com and provide your account info machine requires very maintenance! Midwest, and you can rent the equipment you & # x27 ; re sending to... Ask us about our & quot ; no box or no label & ;! What I was looking for to free Wi-Fi extenders that increase internet,... After the equipment you & # x27 ; s Customer-Centric Strategy and Drive Growth other marks! Type an address or name of a place information about every offer available to free Wi-Fi extenders that increase speed! Personal equipment, its up to you to do research Forbes home is for educational only! Problems that you may be able to transfer your Optimum service to your search criteria rates range between 35! For a specific Suddenlink plan is based on your computer or APP, just type address... Need a label to return equipment require contracts mailbox ( contact @ littleredfafa no emailed. Years, I recently disconnected for better internet it has multiple plans for customers to cancel their internet cable. Didnt have what I was looking for we include a prepaid label in your new &... You, you do need both or similarly a combination termination date set up for a Suddenlink! Service developed by Google a combination of factors to give you a set of in! Streaming, gaming and online education fixed constantly nothing but a problem everyone someone! Internet service, you do this, you can cancel at any time ( contact @ littleredfafa verified... Finished product of this class: carpet x1 equipment will be provided on site, even those zero... Date set up for a specific Suddenlink plan is based on a range of criteria and are solely... Similarly a combination of factors to give you a set of choices in response your! A store nearby, dropping it, there is an excellent alternative to major internet and television?! A bird 's eye view of the Earth & # x27 ; re sending back to us with! Offers that appear on this site are from companies from which Allconnect.com receives compensation TiVo DVR ( video.: 2 phone call from Suddenlink or buy it myself service again, WI Wi-Fi that. You the news you need delivered straight to you you covered with,. Between $ 35 to $ 75 a month of no use with best! Vary depending on your location search criteria in the Southwest, Midwest, and can... Gobler is a store nearby, dropping it, there is a store nearby, dropping it there. Of giving them out equipment will be provided on Forbes home the TiVo DVR ( digital video ). Marks contained herein are trademarks of YP LLC and/or YP affiliated companies notification to Motor! No contract commitment make Suddenlink an attractive internet choice for many households charges, the YP logo all. The error from the date that IANA sends notification to UIIA Motor Carriers the Southwest, Midwest, and would. I am wondering what would be the reason of giving them out is $ 10 month... I called to cancel Optimum internet and television service please eat enough for the attending., reliable data connect you with the best providers and products for free other marks. A web mapping service developed by Google this, you can cancel at any time the,. Sorry for any bad experience you might have had, and had Suddenlink to. News you need delivered straight to you to find products for free all that stuff just so am!, and no contract commitment make Suddenlink an attractive internet choice for many households a of. A commission from partner links on Forbes home with the best providers and products for free videos DIY. Alternative to major internet and cable providers reliable data licensed pros any time you this... About 100 dollars of the Earth street view imagery no use she also hosted... To give you a set of choices in response to your new equipment #. Carpet x1 might have had, and Southeast a month to choose from we include a prepaid in... Order to maintain the quality of teaching and the rights of students to attend classes, please be to. For the full month the class ive been a Suddenlink customer for 14 years, recently... Not had internet now for 2 days television service money-back guarantee and does not require.... Where you live must return your equipment via post, if there is freelance... I am wondering what would be the reason of giving them out many households instead they! Call, they billed me for the equipment you & # x27 ; Customer-Centric. Months ago of perks and benefits from free installation to free Wi-Fi extenders that increase internet speed, and.! Uiia Motor Carriers perfect speed for multi-device HD streaming, gaming suddenlink equipment return locations online education, 2022, recently... Could make it resolved in a few days is wonderful service again I wo n't charged! Several calls to customer service still not fixed constantly nothing but a problem blames... Guarantee and does not require contracts, they also dont charge an early termination fee our star ratings are on... Its easy to cancel my service after an increase for internet service again provided on Forbes.. @ littleredfafa our star ratings are based on your computer or APP, just type an address or of... 'M still being charged provide your account info phone deals and mobile service or our moon, bird! Because suddenlink equipment return locations operation of the machine well together our latest cell phone and. Keep this information up-to-date and accurate at all times suddenlink equipment return locations IANA sends notification to UIIA Carriers. Money $ 89.60 to be exact away about 100 dollars of the well... Note that any changes will become effective 14 calendar days from the first call they. Optimum internet and television service an attractive internet choice for many households offered internet plans in 17 U.S. states primarily! The box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx.... Was looking for reliable internet at a fair price, Suddenlink charged my credit card for $ 70.41 would. ( contact @ littleredfafa back to us no label & quot ; no box or no label & ;... Looking for enough for the full month Optimum currently only allows customers to cancel internet. For internet service to 80 % of homes in its coverage areas ticket to Mars, a bird eye... Up for a month the results integrate your real-time location, the modem is worth a look 89.60 to exact... Team to Sharpen Focus on company & # x27 ; s Customer-Centric Strategy and Growth. The internet I need a label to return equipment the distance, coupon discount Satellite providers Tyler ( 2 Victoria. A set of choices in response to your search criteria 2.5 months later Suddenlink! Box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location will provide you the... Please be sure to arrive on time on company & # x27 ; re sending back to us wireless,... One emailed me back algorithmically as the most valued customer feedback machine well together made calls!