BT has various core values and it assesses candidates against these throughout the assessment process. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? Thank you so much for this, extremely helpful! When expanded it provides a list of search options that will switch the search inputs to match the current selection. Give me an example of when you witnessed a colleague breaking health \u0026 safety rules at work.Q9. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Give me an example of when you witnessed a colleague breaking health & safety rules at work. GET ALL 23 QUESTIONS AND UNIQUE ANSWERS FOR BT OPENREACH ENGINEER INTERVIEWS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, I am a fast learner and I love learning new things that help me to do my job better. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Whats your greatest achievement?Q16. You are then required to answer these interview questions under timed conditions, recording your answers via your webcam. GET ALL 26 ANSWERS TO THE BT INTERVIEW QUESTIONS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSEFOR JUST $4.99, Question 1, So there is no risk. BT has various core values and it assesses candidates against these throughout the assessment process. Full Suggested Answer & Detailed Response, Question 8, To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Put simply, Openreach is the part of the BT Group that runs the UK's entire broadband infrastructure. Each will be provided with a different proposition for an investment proposal/service/idea and the group must make a collective decision about which option will get the investment. A BT monopoly on It's says in this article why do we need multiple networks? (worldwide success stories from our YouTube community! These three simple words form the culture within BT, and all staff are expected to bring life into these words. So many notes already, would have went into this interview the wrong way. This website uses cookies so that we can provide you with the best user experience possible. No its just an Openreach box, it has nothing to do with BT Retail. What are the current hot topics, products and services? Related: How to reduce ping. If you are an employer and interested in working with VERCIDA to promote your Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Full Suggested Answer & Detailed Response, Question 4, For example, if BT state they are looking for someone who can deliver exceptional customer service, then make sure that you can demonstrate you can deliver exceptional customer service by citing a time where you went above and beyond for a customer previously. Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. Typically, it begins with a 7-week intensive training period which quickly turns into hands on work experience. With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. BG_Color: '', What is the difference between a router, a switch and a hub? The idea was to provide equal access to BTs local access network (LAN) so that other companies could provide their own services using the network. The BT application form typically also includes a number of capability questions, which are designed to explore your mindset, skills and experience. If you are one of these candidates, then make sure you carry out some specific preparations before your interview. Language: 'en-us', You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. diversity and inclusion initiatives and attract the best candidates, please email That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. Like with all formal interviews, you should dress in smart, professional attire. WikiJob offers practice numerical tests based on those used by employers such as BT. At present, locals are served by an older Fibre-to-the-Cabinet (FTTC / VDSL2) network, which delivers speeds of around 30-40Mbps. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. So there is no risk. Suggested answers verified by our panel of interview experts. However you do not need to be a BT customer to be using its network of cables. Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. Thank you so much..i have an interview laterit helped a lot to boost my confidence. This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. Try and keep your personal social media feeds positive and professional. All rights reserved. Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. Where do you see yourself in 5 years?Q22. In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! Its a great idea to practice your interview technique in advance with a friend or family member. Our Accelerated Leadership Programme much like our broadband offer - is designed to propel motivated, solutions-focussed individuals into senior leadership positions, ultra-fast. Thats the end of your BT interview. While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. Tell me a time when you provided brilliant customer service? BT Openreach Engineer Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, Tell me something youve improved? Ask them to really challenge you with some tough interview questions and work out your answers in advance. And make sure your CV matches your LinkedIn. Sent to your email inbox within seconds of your order being placed. (How to PASS an Openreach Job Interview!) ), UPDATE: I got the job offer. If you'reSee this and similar jobs on LinkedIn. Full Suggested Answer & Detailed Response, Question 5, Do you have questions for the panel?CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:https://www.linkedin.com/in/richard-mcmunn-coach/DOWNLOAD ALL 23 GREAT ANSWERS TO BT OPENREACH ENGINEER INTERVIEW QUESTIONS IN A PDF GUIDE BELOW:https://passmyinterview.com/bt-openreach-engineer-interview/ PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. VERCIDA works with over one hundred clients who are committed to creating an inclusive work Take time to answer each in detail. FREE 30 days access to our BESTSELLING online Interview Training Course! If you figure these out in advance youll be much more relaxed if they come up in your interview. Keywords: '', When have you had to challenge unacceptable behaviour. What are your strengths and weaknesses?Q7. Tell me about a time when you made a change at work that improved things for your team.Q14. I just wanted to thank you so very much. Q5. For this exercise, you will be given some information to read through (around 810 pages) and asked to prepare a SWOT analysis and/or make some recommendations. Finally, we have eliminated all risk for you. We offer a competitive starting salary and pay for all your training. BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. First things first: you need to show the interviewer you've actually looked into what their company does. Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? Q9. ), UPDATE: I got the job offer. If you are interested in a career with BT (Openreach)? Heres why you should buy with PassMyInterview.com. God bless u mate and taking the time to help a lad out like mw who is in over his head. Rule of thumb: be yourself, manage your time well, and try to find ways of demonstrating that you have the BT values. Full Suggested Answer & Detailed Response. Questions that have previously been asked about BT include: You should also expect to answer a few competency questions remember to think about how you can demonstrate that you have the BT values during these answers. Ideally, have a plain, neutral background behind you, and no bright sources of light directly behind you either, such as windows, as they are likely to overpower the camera. (function (v,i) { What forces are influencing the industry? Full Suggested Answer & Detailed Response, Question 10, Full Suggested Answer & Detailed Response, Question 11, Most candidates will sit a Kenexa numerical reasoning test, which will assess your ability to understand and apply numerical data. We follow the IPSO Editors code of practice to underpin these standards. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ Who has created the answers to the interview questions? A complete guide to what BT Openreach is, how it works, and why you should care about it. Thanks a lot! For university graduates we can offer a fun and challenging beginning to working life. We want to attract the best and brightest people - and when we do, we want to get the best out of them. Q18. Do your research Get started by setting up a Google Alert for BT. Why do you need to have multiple providers?" His comments will wind | 15 comments on LinkedIn For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. That way youll always have the latest updates sent to you. Full Suggested Answer & Detailed Response, Question 12, ChannelID: '5f2bc16e3709e324807ce0c1', It is also advisable for you to demonstrate in your answer that you recognise BT is a well-respected company with a long-standing history behind it, with a reputation for great customer service. Unless spending a great deal of money on a router, any device you buy will only have 4 ethernet ports and will be cheaper to use in conjunction with the . Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. You can find out more about which cookies we are using or switch them off in settings. While engineers are repairing and maintaining the local access network then, many of them are also working on installing new lines to help reach the 2017 target. Explain the steps in this cycle and how you implemented them. At the time, there was talk of Ofcom potentially ordering Openreach to split entirely from BT, but the regulator stopped short of such a drastic move. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Describe a situation where you went above and beyond to provide high-quality customer service? See this article for general advice on aptitude tests. 61% of frontline managers say there's a disconnect in communication with head office. We are also officially recommended by Disability Confident as a step on achieving Employer status, pleaseclick herefor more information. To Sent to your email inbox within seconds of your order being placed. No minimum term. What is BT doing better than its competitors? If you are applying for a payroll management role, this guide is essential! environment. Tell us about yourself and the skills you have applicable to this role with BT? We need to have a wayleave agreement in place to install or repair Openreach equipment on private land, or inside a property, where it provides service to people who aren't the legal owner of the land or a property, such as an apartment building. How to answer the interview question, "Why do you want to work for BT?" This question, sometimes phrased as "Why BT?" or "Why work for BT?", is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. This means that every time you visit this website you will need to enable or disable cookies again. You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. Still not convinced? How and what were the lessons learned? If you are successful with the online tests, you will be invited to attend a video interview. Why do you want to work for BT openreach. These questions are both designed to understand your fit with the organisation and your likely enduring interest in the role. Interview Question Slide Deck Many people struggle or fail to prepare to answer a question on conflict. If you are applying for the Technology programme, you will need to sit a technical aptitude test provided by Saville Consulting. Daniel Hughes on LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals Q12. So youve just heard youve secured an interview for the job you really want at BT - well done! Questions that have previously been asked include: Technical questions previously asked include: Also expect questions about network devices, MPLS and the OSI Model. Tell me about a time you worked in a team or on a project. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. What coding languages are you familiar with? If you cancel before the 30-day trial ends, you will not be charged. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. There are usually four exercises: Candidates are given a topic 45 days before the assessment centre and asked to prepare a short presentation. You can prepare slides to accompany your presentation but try to avoid relying too heavily on them. The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. Be sure to read this article on writing a great CV. Full Suggested Answer & Detailed Response, Question 4, Anonymous on 16 Sep 2016 22 Remember health and safety, prior to conducting any work you would complete your own risk assessment. Order today and you will get this bonus guide FREE offer available for a limited time only. Dual band - Like many modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. We recently announced our ground-breaking new approach to recruitment, which will use virtual reality (VR) technology to help attract the best and brightest engineers to fill 1,500 roles. When preparing for a BT interview, the first thing you should do is download a copy of the job description and get hold of BTs values. Q13. BT STEM Crew is a new digital education programme for 11-16 year olds. Order today and get Richards top people management interview questions and answers guide to boost your interview preparation for free! Why do you want to become a BT Openreach Engineer? We also expect our journalists to follow clear ethical standards in their work. 1. . Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! What would you say is your main skill? Thank you for sharing. In this brilliant move, youll be able to see what life is really like for a Field Engineer for yourself. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Wow, you give by far the best advice. If you disable this cookie, we will not be able to save your preferences. If the interview means a lot to you then its important to really focus and treat it as your main project. The assessment centres for technical and business schemes are very similar. This typically lasts around an hour although it can sometimes be quicker. The ONT enables you to get our fibre . Q15. What do you like about them? }, 2000 ); A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. You don't need professionally taken photos for your social media profiles but you should still look the part - glass in hand on holiday is a no-no! Confused? This is so helpful. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Often overlooked at the interview stage, many candidates forget to highlight how they match up to the job specification advertised by the company. Tell me about a time when you had to overcome a difficult challenge? Expect to be asked why youve applied for the role and what you find interesting about it. scp.async = true; What skills and attributes do you think you can bring that are relevant to the role? You can cancel anytime by contacting us via our contact page or email. It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. BT offer a structured programme that takes you through the skills needed to complete your apprenticeship. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! In particular, the report highlighted long waits for fibre broadband installations, an issue which is at the heart of much of the controversy surrounding Openreach. These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! We recommend doing this now to save time in the future. What do you know about the structure of BT? In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. You clearly support your employees to be the best they can be. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. Broadband and phone problems | Openreach 2023 PassMyInterview.com. What would you consider when designing a new network for a company? AdUnitType: '2', What trends in technology have you noticed? QUESTION: Does Openreach have any new or exciting products or services coming out soon? If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. Why did you choose your university course? This is a personal story that tells the hiring manager 1) your personal values are aligned with the company's values, and 2) the position will help you develop meaningful qualities in both your . ', what is the difference between a router, a switch and a hub be charged interview. Difficult challenge ask them to really challenge you with some tough interview questions and some questions! If they come up in your interview customer to be asked why youve applied for the schemes it. Deck Wouldnt you like to get paid what you actually deserve people interview... Does Openreach have any new or exciting products or services coming out soon served an... A topic 45 days before the assessment centre and asked to prepare a presentation! And a hub are also officially recommended by Disability Confident as a BT Openreach is the difference a! Centres for technical and business schemes are very similar eliminated all risk for you to consider in. Difficult challenge test provided by Saville Consulting IPSO Editors code of practice to underpin these standards your apprenticeship attract! Interview! positions, ultra-fast are interested in a career with BT ( )... Education programme for 11-16 year olds of when you witnessed a colleague breaking health & safety rules at that... Inbox within seconds of your order being placed find anywhere else change at work that things!, you will need to show the interviewer you & # x27 reSee! A disconnect in communication with head office sit a technical aptitude test provided Saville. In detail your personal social media feeds positive and professional taking the time to help a out. An Openreach box, it has nothing to do with BT Retail formal,... Interview for the job specification advertised by the company example of when you provided brilliant customer?... Provides TV services and works on behalf of 537 communications providers to carry out some specific preparations your... Figure these out in advance behalf of 537 communications providers to carry out repairs and installations and you need! That way youll always have the latest updates sent to your email inbox seconds... Website uses cookies so that we can save your preferences to follow clear ethical in. Youve applied for the role come up in your interview preparation for free to your email inbox within of. Your fit with the online tests, you will not be able to save time in the future your.!, professional attire box, it will be useful for you out some specific preparations before your interview technique advance... Tell me about a time you worked in a team or on a project Leadership positions ultra-fast. Typically, it will be invited to attend a video interview have eliminated all risk you! Search inputs to match the current hot topics, products and services using network. But try to avoid relying too heavily on them these three simple words form the culture within BT, all. Boost your interview technique in advance highlight how they match up to the role and what find. Time only enabled at all times so that we can provide you with the and... Things for your team.Q14 difficult challenge Google Alert for BT far the best out of them be successful it! Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment.... Using or switch them off in settings interview training Course difference between a,... Tutorials are absolutely perfect for those who do n't know used by employers such as.! By our panel of interview experts disable cookies again i have an interview laterit helped a to... Openreach Engineer answers verified by our panel of interview experts interviews, you give by far the best brightest! Or family member two main purposes: it assesses candidates against these throughout the assessment centre and to. I got the job specification advertised by the company me while preparing for my 'Behavioral interview... To sent to you then its important to really challenge you with some tough interview questions work. With a 7-week intensive training period which quickly turns into hands on work.... And it checks your motivation BT offer a fun and challenging beginning to working life by contacting us via contact. Then its important to really challenge you with some tough interview questions under timed conditions recording! Not be charged technical and business schemes are very similar mentoring opportunities are available to you then its important really!, which delivers speeds of around 30-40Mbps provide you with the organisation and your likely why do you want to work for bt openreach interest the. Culture within BT, some general competency questions and some scheme-specific questions at! Provides TV services and works on behalf of 537 communications providers to carry out repairs installations... Provides a list of search options that will switch the search inputs to match the current hot topics, and. & safety rules at work.Q9 try to avoid relying too heavily on them more about which cookies we also! Be sure to read this article why do we need multiple networks page or email in,! Practice numerical tests based on those used by employers such as BT 2 ', what is the of! Richard McMunn is a new digital education programme for 11-16 year olds into. ) { what forces are influencing the industry a disconnect in communication with office. Contacting us via our contact page or email website uses cookies so we... A full refund if this resource isnt right for you article for general advice aptitude. Cookies again the best they can be employers such as BT short presentation the job offer in. Who is in over his head ' 2 ', what trends in Technology have you?... And installations social media feeds positive and professional need to sit a technical test. Up in your interview try and keep your personal social media feeds positive and.... Notes already, would have went into this interview the wrong way via your webcam order today and you not... Any new or exciting products or services coming out soon scheme-specific questions by company! Also provides TV services and works on behalf of 537 communications providers to carry out specific! Openreach box, it has nothing to do with BT Retail the assessment centre asked. Bg_Color: ``, what trends in Technology have you had to challenge behaviour! Tests based on those used by employers such as BT - and when we do we. Question: does Openreach have any new or exciting products or services coming out?. Why you should dress in smart, professional attire best and brightest people - and when we do we... Be sure to read this article for general advice on aptitude tests answer each in detail both designed understand. The service is distinct from BT Group that runs the UKs entire broadband infrastructure my interview exactly... These throughout the assessment process management role, this guide is essential if. For a payroll management role, this guide is essential to this role with BT life into these.! Telecommunications plc retained full why do you want to work for bt openreach of Openreach programme, you will need to show the you! Your training the GREATEST tutorial for me while preparing for my 'Behavioral ' interview and! To practice your interview preparation for free BT ( Openreach ) figure these out in advance be! Also includes a number of capability questions, which delivers speeds of 30-40Mbps! Tell us about yourself and the skills you have these competencies smart hub uses both 2.4GHz... Offer available for a company to this role with BT Retail like with all formal interviews, you not... And BT Retail to match the current selection structure of BT times so we! Standards in their work v, i ) { what forces are influencing the industry this role with (. Our panel of interview experts complete your apprenticeship while preparing for my 'Behavioral ' interview this brilliant move youll! Had to challenge unacceptable behaviour Telecommunications plc retained full ownership of Openreach, the smart uses! At all times so that we can provide you with some tough interview questions and some questions... Witnessed a colleague breaking health \u0026 safety rules at work is essential this means every! Struggle or fail to prepare to answer each in detail interview means why do you want to work for bt openreach lot to you at every level Openreach. Monopoly on it & # x27 ; s entire broadband infrastructure BT monopoly on it & # x27 ve... Make sure you carry out some specific preparations before your interview technique in advance formal interviews you! Interviews, you will need to sit a technical aptitude test provided by Saville.... About which cookies we are using or switch them why do you want to work for bt openreach in settings the service is from. Exciting products or services coming out soon that way youll always have the updates! To attend a video interview attributes do you know about the structure of BT needed to complete your apprenticeship and! Professional attire provide high-quality customer service this article on writing a great idea to practice your.. This brilliant move, youll be much more relaxed if they come in... It begins with a 7-week intensive training period which quickly turns into hands on experience! Uk & # x27 ; reSee this and similar jobs on LinkedIn purposes: it assesses candidates against these the. Training period which quickly turns into hands on work experience isnt right for you you disable cookie. It has nothing to do with BT ( Openreach ) Openreach box, it be. Form the culture within BT, and all staff are expected to bring into... Setting up a Google Alert for BT ( function ( v, i ) { forces. And taking the time to help a lad out like mw who is in over his head yourself! To creating an inclusive work Take time to help a lad out like mw who is over. To see what life is really like for a limited time only worked...